accessibility ACCESSIBILITY

Optical FAQ

1. What is the difference between tinted and polarized lenses?
Applying a tint to lenses simply involves taking a clear lens and dipping it into a dye to acquire the desired color.  A tint can be just about any color and can even be a gradient fade, with a darker tint at the top of the lens and lighter at the bottom.  A polarized lens has a film laminated in the center of two lenses.  It is only available in grey, brown and green, and is only available in solid colors.  The greatest difference between a tint and a polarized lens is that the polarized lens reduces glare from light reflecting off of water, sand, snow and glass.

2. What is an Anti-glare coating?

An Anti-glare coating reduces the glare build up on the surface of the lens, allowing more light to pass through the lens and in turn improving your visual acuity.  Anti-glare coatings also helps reduce halos and reflections that are caused by the many light sources that are present at night, such as street lights and vehicle headlights.  Many premium Anti-glare coatings also increase the scratch resistance of the lenses.

3. Can I use my own frame to fill my new Rx?
Yes, you can use your own frame but in order to properly mount new lenses into your frame they must be sent to the lab.  Depending on the Rx, lens type and coatings, there could be a delay that many without a spare set of glasses could not do. 

 4. Are large frames required for progressive lenses?
No, lenses no longer have to be large in order to fit a progressive.  Many of today’s progressives are specifically designed to fit small lens sizes.

5. Can scratches be buffed or removed from lenses?
No, unfortunately there is no way to remove scratches from lenses.  Attempting to buff out a scratch would completely change the Rx in the lenses.

6. What are Transitions lenses?
Transitions lenses (also known as Photo Chromic) are lenses that darken in the sunlight and are clear indoors.  The Transition effect is activated through UV light, not visible light, and as a result the lenses get the darkest when standing in the direct sunlight.

7. What are the frame and lens warranties?
The majority of our frames come with a 1 year manufactures warranty.  This covers normal wear and tear and manufactures defects.  All lens materials (except basic plastic CR-39) come with a 1 time 1 year scratch warranty, as well as a 1 time doctor redo warranty which allows 1 Rx change within 6 months of the original date of service.  There are no refunds on prescription eyeglasses. We do not warranty outside prescriptions.

Contact Us.We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form.